I. Privacy Policy and Information Sharing

1. Purpose

Mori Pharmacy respects your privacy and aims to protect your personal and payment information. The following "Privacy Policy" represents our commitment to respecting and protecting the rights of our visitors.

2. Specific regulations

2.1/ Information collection
When customers make transactions or register an account at Mori Pharmacy, they must provide certain necessary information.
Customers are responsible for ensuring that their information is correct and regularly updated to be complete and accurate.

2.2/ Storage and protection of personal information
Customer information, as well as all communications between customers and Mori Pharmacy, are stored and secured by Mori Pharmacy’s systems.
Mori Pharmacy employs appropriate technical and security measures to prevent unauthorized access and use of customer information.

2.3/ Use of customer information
Mori Pharmacy is entitled to use customer information provided for the following purposes:

• Delivering goods to the address provided by the customer.

• Providing information related to products, benefits, promotions, and other correspondence.

• Processing orders and providing services and information through the Mori Pharmacy website as requested by the customer.

• Using information collected from cookies to improve user experience and the quality of Mori Pharmacy’s services.

3. Links to other websites
Customers are responsible for protecting their own account information and should not provide any account-related information or login credentials for Mori Pharmacy on other websites.

4. Sharing customer information
Mori Pharmacy commits not to share customer information with any company other than those directly involved in the delivery process. However, we may disclose or provide your personal information in strictly necessary cases such as:

• When requested by legal authorities.

• Sharing customer information with advertising partners like Google, for example, for remarketing based on customer behavior.

• Market research and analytical reporting purposes, ensuring not to transfer information to third parties.

5. Use of Cookies
When customers use our services or view content provided by Mori Pharmacy, we automatically collect and store certain information in server logs. This information includes:

• Details of how customers use Mori Pharmacy services, such as search queries.

• Internet Protocol (IP) address.

• Device event information such as crashes, system activity, hardware settings, browser type, browser language, the date and time of your request, and referral URL.

• Cookies that uniquely identify your browser or account.

6. Contact and inquiries
Whenever you need assistance, please contact Mori Pharmacy at:
Email: info@mori-hc.com
Phone: 0120-541-555 / 090-7519-2946 / 03-5972-4088

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II. Payment Security Policy

The card payment system on Mori Pharmacy is provided by licensed payment gateway partners in Vietnam. Therefore, Mori Pharmacy’s card payment security standards comply with the security standards of our payment gateway partners.

In addition, Mori Pharmacy also has its own payment transaction security standards to ensure the safety of customers' payment information.

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